[texpoint-users] a weird error message

[Andreas Glatz]

Hi,

 could you send us the complete content of the information box in the
configuration dialog? (Use the "Copy to clipboard" button)
Unfortunately this error message is rather generic so it would be useful
if you could specify at which point something goes wrong.
Therefore you should set the debug level (Configure->Global) to 2 and
then create a display.

Andreas.


Lie-Quan Lee wrote:
> After I installed TexPoint 2.7 or 2.8 on PowerPoint 2004 Mac, I
> started to use it by creating display. However,  I got an error
> message saying that "Serious error while execution of maketheshape". I
> remembered that the lower version of TexPoint work on my Mac. Since
> then, I updated systems and Office 2004. And update TexPoint. Now this
> error message happened. I examined the path/information, it seems that
> latex/dvips/gs all can be found from path (installed from fink). Any
> hints what went wrong?
>
> Thanks a lot
> Rich Lee
> *
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