[texpoint-users] License issue for old version of texpoint

Sat Jun 13 23:38:30 PDT 2009

Hi,

 Just a quick follow-up regarding Office 2007 & VMware fusion: I also
tested Office 2003 with fusion successfully. (can you downgrade? ;-) )
The error you get indicates first, that the batch file (TexPoint.bat)
containing the call to the external applications is successfully created
[and probably later deleted (?)] but second, that somehow it cannot be
executed (we use the Windows command "CreateProcess" for that) due to
"denied access" - which should not happen under an administrative
account nor be related of Office...
Could you try to create a batch file in your user directory (e.g
containing the command: "latex -version") and call it from a windows
shell or execute from the explorer?
and/or call "cmd.exe" from the "Run..." command in the start menu? (Is
the computer part of a domain? domain policies might affect even local
administrator permissions.)

Regarding your license: could you verify that the installed version is
indeed 3.0.1 and the build date is not more than 6 month later than your
license date.
You can also set the "Debug level" to 3 and check the extended
information in the configuration dialog (reset the debug level to 0
afterwards) and let me know the "TexPoint version serial".

Andreas.

On 6/13/2009 21:12, Mihai Anitescu wrote:
> Hi guys, 
>
> Sorry, I seem to be generally unlucky. I have moved to installing Office 2004 on my mac, since I could not work around
> the problem below on the virtual machine for neither Office 07, nor Office 03. 
>
> I went to your web site, entered my license (which I got in August 06) , chose Mac, Office 04, 
> got recommended to download 3.0.1, I did. It works. When I tried to enter my license, however, it complained it was too old, and that only 
> licenses after 2006:09:02 were eligible for it ... did I get the wrong version? 
>
> Mihai 
>
> ----- Original Message -----
> From: "Mihai Anitescu" <anitescu at mcs.anl.gov>
> To: users at texpoint.necula.org
> Cc: "Mihai Anitescu" <anitescu at mcs.anl.gov>
> Sent: Tuesday, June 9, 2009 1:30:54 AM GMT -06:00 US/Canada Central
> Subject: Cannot configure texpoint
>
> Hi all, 
>
> I suspect it is an obvious solution, but after a few hours of looking FAQs, lists and experimenting, I decided is time to post. Somehow Texpoint cannot find any of the externals. I have entered them explicitly, I have verified in the shell (and they work there) to no avail. It keeps getting 
> me the access denied message. 
>
> The only perhaps unexpected part is that I am running it in Office 07 on Windows under VMWARE Fusion on Mac. I have nonetheless succeeded with Office 03 in the past in the same config, so ....
>
> Your comments would be appreciated. 
>
> Mihai 
>
>
>
>
> TexPoint Configuration Information
>
> Please include this information if you contact the authors with a problem.
>
> Version: 3.2.1 (Win) (April 5, 2008)
> Built on Tue Apr  1 17:36:47 2008 for Office 2007
> User: Administrator
> Running on: sP4qDCxacbRcX2Mf
> in: PowerPoint  version 12.0 (Office 2007), build 6504, running on Windows (32-bit) 5.01 (XP) 
>
> Licensing:  - Unlicensed (for 1 days)
> running as AddIn: TexPoint
> TexPoint path: C:\Program Files\TexPoint\
> Document path: 
> Document name: Presentation1
> current path: C:\Documents and Settings\Administrator\My Documents
> work directory: C:\Documents and Settings\Administrator\My Documents\
>
> PATH variable: C:\Program Files\Microsoft Office\Office12\;C:\Program Files\MiKTeX 2.7\miktex\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Intel\Compiler\Fortran\10.0.025\\IA32\Lib;C:\Program Files\Intel\Compiler\Fortran\10.0.025\\EM64T\Lib;C:\Program Files\TortoiseSVN\bin;C:\Program Files\Common Files\SYSTEM\MSMAPI\1033;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\TexPoint;C:\Program Files\CVSNT;C:\cygwin\bin; C:\Program Files\gs\gs8.62\bin;C:\Program Files\Nmap; C:\Program Files\TexPoint;
>
> TEXPOINTLIC environment variable: 
> License File: C:\Documents and Settings\Administrator\Application Data\TexPoint.lic
> TEXPOINTINI environment variable: 
> Configuration File: C:\Documents and Settings\Administrator\Application Data\TexPoint.ini
> ==== Contents of C:\Documents and Settings\Administrator\Application Data\TexPoint.ini ====
> #TexPoint global settings
> #Only settings that are different from default values are written
> ==== end of C:\Documents and Settings\Administrator\Application Data\TexPoint.ini ====
>
> **** **** **** **** **** **** **** **** **** **** **** **** ****
> <<<< checking your LaTeX setup (needed for Tex, Equation displays) >>>>
> => LaTeX check FAILED!!! You must install latex, and you must add it to the PATH
> Otherwise, you cannot use displays
> <error calling: "C:\Program Files\MiKTex 2.7\miktex\bin\latex">
> Running command "C:\Documents and Settings\Administrator\My Documents\TexPoint.bat" Error 5: Access is denied.
> \nPerhaps the presentation is in protected directory?
>
> **** **** **** **** **** **** **** **** **** **** **** **** ****
> <<<< checking your dvips setup (needed for Tex, Equation displays) >>>>
> => dvips check FAILED!!! You must install latex, and you must add it to the PATH
> Otherwise, you cannot use displays
> <error calling: dvips>
> Running command "C:\Documents and Settings\Administrator\My Documents\TexPoint.bat" Error 5: Access is denied.
> \nPerhaps the presentation is in protected directory?
>
> **** **** **** **** **** **** **** **** **** **** **** **** ****
> <<<< checking your ghostscript setup (needed for Tex, Equation, Postscript displays)>>>>
> => ghostscript check FAILED!!! You must install Ghostscript and you must add it to the PATH
> Otherwise, you cannot use displays
> <error calling: gswin32c>
> Running command "C:\Documents and Settings\Administrator\My Documents\TexPoint.bat" Error 5: Access is denied.
> \nPerhaps the presentation is in protected directory?
>
> **** **** **** **** **** **** **** **** **** **** **** **** ****
> <<<< checking your pstoedit setup (needed for Outline Tex, Equation displays)>>>>
> => pstoedit check FAILED!!! You cannot use Outline/EMF format for displays
> pstoedit found here: C:\Program Files\TexPoint\pstoedit.exe
> <error calling: "C:\Program Files\TexPoint\pstoedit.exe">
> Running command "C:\Documents and Settings\Administrator\My Documents\TexPoint.bat" Error 5: Access is denied.
> \nPerhaps the presentation is in protected directory?
>
> **** **** **** **** **** **** **** **** **** **** **** **** ****
> <<<< checking your ImageMagick setup (optional, needed for Pictures displays) >>>>
> => convert check FAILED!!! You can still use most of TexPoint, except picture displays
> <error calling: convert.exe>
> Running command "C:\Documents and Settings\Administrator\My Documents\TexPoint.bat" Error 5: Access is denied.
> \nPerhaps the presentation is in protected directory?
>
> **** **** **** **** **** **** **** **** **** **** **** **** ****
> <<<< checking your gnuplot setup (needed for Plot displays) >>>>
> => gnuplot check FAILED!!! You can still use most of TexPoint, except plot displays
> <error calling: pgnuplot.exe>
> Running command "C:\Documents and Settings\Administrator\My Documents\TexPoint.bat" Error 5: Access is denied.
> \nPerhaps the presentation is in protected directory?
>
> **** **** **** **** **** **** **** **** **** **** **** **** ****
> If all external commands are OK, TexPoint is fully functional. In case a 'FAILED' is shown, some features will not work. You may want to install the indicated software and/or check the global (on Mac: the bash) path configuration. Please also check the manual for details.
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